At Mod Walk, your satisfaction is our top priority. If you're not completely happy with your purchase, we offer an easy and transparent refund process to give you peace of mind.
You may request a return within 7 days of receiving your item, provided the following conditions are met:
The item is unused, unworn, and in original packaging
All tags, seals, and protective films are intact
Proof of purchase (order number or receipt) is available
To start a return, simply email us at [your email] or WhatsApp us at [your contact number] with your order details.
Once we receive and inspect your returned item, we’ll notify you of the refund status.
If approved, your refund will be processed within 3–5 business days
Refunds will be issued via the original payment method (or bank transfer in the case of Cash on Delivery orders)
Please note:
❌ Shipping charges (if any) are non-refundable
❌ Used or damaged items are not eligible for refunds
We do not accept returns on:
Items damaged due to misuse or neglect
Products returned after 7 days of delivery
Sale items marked as non-refundable
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery. We'll resolve it quickly by replacing the item or issuing a full refund — your satisfaction is guaranteed.
Have questions?
Reach out to us anytime via:
📧 Email: [sajeedriaz40@gmail.com]
💬 WhatsApp: [+92 3124233911]
📱 Instagram DM: [Mod Walk]
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